Siwggy introduced the ‘Swiggy Seal’ to raise hygiene and food quality standards among the restaurant partners. This initiative is live in Pune and will gradually be spread across over 650 cities in India. 

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What is it?

Swiggy Seal is a program designed to improve food quality and sanitary standards in all Swiggy restaurants. Based on actual, validated consumer input, it provides consumers with trust markers in areas like packaging quality, well-cooked meals, and contamination control. It gives restraunts helpful advice and assistance to improve their hygienic procedures and win over patrons.

Under this initiative, the Swiggy seal badge will be featured on restaurant menu pages to highlight and keep a record of places serving hygienic and high-quality meals in good packaging. 

"Leveraging insights from over 7 million verified customer reviews in the past six months, the Swiggy Seal program aims to elevate restaurant hygiene practices. It offers restaurant partners comprehensive insights and actionable support to ensure the delivery of hygienic, well-cooked food in high-quality packaging," Swiggy stated.

 

What restaurants can expect?

  • Real customer feedback and actionable insights to improve their hygiene standards and earn the badge.
  • Access to hygiene services and audits at Swiggy exclusive rates
  • Webinars and training on hygiene best practices.

 

This lets the platform share detailed verified customer review-based feedback with restaurant partners. It focuses on key areas like contamination prevention, optimal cooking, and packaging quality. 

In collaboration with FSSAI accredited agencies including Eurofins and Equinox, to offer restaurants access to professional hygiene audits at exclusive rates. 

Further, swiggy stated: "Since the program's launch two weeks ago, restaurant partners have shown high interest, with hundreds of requests for hygiene audits already received. Should any concerns arise about a restaurant holding the Seal, Swiggy will thoroughly review the feedback and may revoke the badge if the restaurant fails to maintain the established standards."