Since Reliance Jio raised the prices of its recharge plans, it has seen a significant impact on its user base. As a result, over 10.9 million customers left Jio in the second quarter. The main reason for this decline is the price increase in July, but it does not seem to be a major concern for the company.

If you look into the bigger picture, you will notice that although Jio’s overall subscribers went down from 489.7 million to 478.8 million, its 5G subscribers have hiked from 130 million to 147 million. Apart from this, Jio has also seen a significant rise in its Average Revenue Per User (ARPU) from Rs 181.7 to Rs 195.1. This increased revenue mark has boosted the telecom sector's net profit to Rs 6,536 crore.

The latest report by OpenSignal has showcased Jio's leadership in three critical aspects: network speed, coverage, and consistency. According to the India Mobile Network Experience Report (October 2024), Jio achieved an impressive download speed of 89.5 Mbps, significantly outpacing its rivals. Airtel came in second with 44.2 Mbps, while Vi trailed behind at 16.9 Mbps. Jio's speed is more than double that of Airtel, establishing it as the preferred option for fast mobile internet for activities like streaming and gaming.

Jio's network boasts impressive speed, but its reach goes even deeper. It provides widespread coverage across India, even in remote areas, ensuring millions of Indians can access reliable mobile connectivity. This extensive infrastructure, particularly in rural areas, has bridged the digital divide and connected countless people.

Its network consistency score of 66.5% has left behind its rivals, giving a reliable and uninterrupted experience for both voice calls and data services. This reliability is essential for seamless experiences like business meetings or streaming videos on the go and underscores Jio's commitment to providing a top-notch user experience. 

Although Jio has lost its 10.9 million subscribers it doesn’t make it any smaller. Its growth in other areas has fully compensated this loss and in future, it will be interesting to track the growth of the company.